How much sample do I need to submit?

We request at least 250 mL of all samples.

What type of sample containers do you recommend?

Samples can be shipped in any container, including corked or stoppered glass bottles. However, we recommend using 250 mL high density polyethylene small-mouth bottles. We source these from Cymar Inc. in Illinois. You can order from them online, their service is fast and reliable and their prices are very good. A link to Cynar’s website is provided in the Useful Links section of our website. It is usually beneficial to seal the screw cap with electrical tape to prevent leakage during shipping.

How should I ship my samples?

Samples can be sent by express carrier, e.g., UPS, FEDEX, etc., or by USPS. We recommend UPS since there is a distribution center in Adrian and they make several deliveries to our location area per day. We recommend against shipping samples on Fridays, especially in warm weather, since it is likely the samples will sit in the closed truck over the weekend.

How should samples be designated for shipping?

Samples should be identified as “Samples for analysis”.

What are typical turn-around times for results?

Our goal is to provide results within 48 hours of receipt of sample by us. It is not uncommon for us to provide results the next day. We will notify you be email acknowledging receipt of samples.

How will I receive my results?

A summary report of analysis will be sent by email as a PDF file, unless you request otherwise.

What methods of payment are available?

Upon submittal of a New Customer Information Form, we will set up an account for your company. You will be invoiced subsequent to transmittal of results with 30 day terms.

Do you accept credit cards?

We do not accept credit cards at this time.

Are my results confidential?

We understand that confidentiality is critical to wineries. Accordingly, we will not share any information generated for a customer with anyone.

Can you provide notarized Certificates of Analysis?

Yes, we will provide notarized Certificates of Analysis upon request for a charge of $5.00 per certificate.